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October 16, 2008 Chapter "Lunch and Learn"

Please join us October 16 for a Lunch and Learn opportunity!
 
What:   STC Webinar – The ABCs of Documentation Usability
When:  Thursday, Oct. 16, Noon to 1:30 pm
Where: Presentation Room, First Floor
               DTN, 9110 West Dodge Road
               Omaha, NE
Cost:     Free to STC Heartland members; $5 for non-members
               B.Y.O.L. (bring your own lunch)
RSVP:   Deb Carlson

Description

Most technical communicators understand the importance of usability testing for a product's success. Some may have even been involved in some way in a product usability test. However, many TCs have never considered conducting basic usability testing of their documentation. They may think that it is expensive and time-consuming, or they fear that they lack the experience. Some just want to learn how to sell the idea to management. This webinar is a good introduction to the concepts of usability testing for documentation. It presents straight-forward guidelines and practical tips to allow any TC to get started with low-cost yet effective testing.

Presenter

Leah Guren entered the field of technical communication in 1980. Her extensive experience has allowed her to develop key training programs, including the course for new TCs run by In Other WORDS, one of Israel's leading technical communication companies. She also conducts seminars for experienced technical communicators, engineers, and managers internationally. Leah provides product and documentation usability consulting for clients in Israel and Europe. She has helped numerous tech pubs departments to design and conduct easy, on-site testing of documentation. The material in this workshop is a composite of Leah's practical experience in usability, as well as material covered in her training courses. As an internationally-recognized professional speaker, Leah is known for her ability to bring dry theory to life with practical examples and plenty of humor.

Directions to DTN

DTN is located at the NW corner of Dodge and 90th Streets. Please enter at the main DTN entrance on the west side of the building and ask to be taken the Presentation Room, which is on the first floor.

Lunch Information

This event is BYOL (bring your own lunch). If you prefer, you may obtain soup, sandwiches, and beverages from  Latte ’N  More, which is located on the first floor of DTN.